Return & Refund Policy

At Meradeen, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

We offer a 14-day return policy, which means you have 14 days from the date you receive your order to request a return.

To be eligible for a return:

• The book set must be unused and in the same condition you received it.

• All books included in the set must be returned.

• The item must be returned in its original packaging.

• You must provide your order confirmation or proof of purchase.

To request a return, please email us at mydeen.live@gmail.com. We'll provide instructions on how to return your order.

Please note that returns sent without first contacting us may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival.

If your book set arrives damaged, contains printing defects, is incomplete, or you receive the wrong item, please contact us immediately at mydeen.live@gmail.com with your order number and photos of the issue. We'll review your request and arrange a replacement or refund where appropriate.

Non-Returnable Items

The following items are not eligible for return:

• Book sets that have been used, damaged, or are missing books.

• Personalized or custom-made products (if applicable).

• Digital products or downloadable content (if offered).

• Gift cards.

• Clearance or final sale items, unless they arrive damaged or defective.

If you're unsure whether your item qualifies for a return, please contact us before sending it back.

Exchanges

We currently do not offer direct exchanges.

If you'd like a different book set, please return the eligible item for a refund (once approved) and place a new order for the item you'd like.

Refunds

Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or payment provider may take additional time to post the refund to your account.

If more than 15 business days have passed since your refund was approved and you haven't received it, please contact us at mydeen.live@gmail.com.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Email: mydeen.live@gmail.com